Terms and Conditions

1. Terms and Conditions

1.1 Welcome to Chordify (“Chordify”, or “we”, “our” or “us”), a limited liability corporation (B.V.) based in (9712 LK) Groningen, the Netherlands, at Boterdiep 63, registered at the Dutch Chamber of Commerce with number 60387238. By accessing or using the Chordify website at the URL chordify.net (the “Website”), the Chordify mobile applications (“Apps”), Chordify instances running on third party websites or apps (“Chordify Embed”), the Chordify API (“Chordify API”) and all proprietary services, software, data and materials accessed via the foregoing (jointly and individually also referred to as the “Chordify Service”), you (the user or viewer of the Chordify Service, also “your”) agree to comply with and to be bound by the following terms and conditions, which – together with our privacy policy – governs our relationship with you in relation to the Chordify Service and the use of your personal data. If you disagree with any part thereof, please do not use the Chordify Service.

1.2 These terms and conditions may be amended from time to time. We will inform you of such amendments by e-mail to the e-mail-address indicated by you and on our website (https://chordify.net/pages/terms-and-conditions). If you do not accept such amendments, you must notify us thereof per e-mail to support@chordify.net within four weeks after the date on which you have been informed of such amendments. Following such notification, we may, in our sole discretion, decide to terminate our agreement with you (and reimburse you proportionally should you have paid a fee for a term that is not yet finished at that moment) or to continue the agreement under the former version of the terms and conditions. If you do not notify us timely of your non-acceptance, you will be deemed to have accepted the amendments and to be unconditionally bound to the amended terms.

2. Your use

2.1 The Chordify Service is for your own personal non-commercial use only. The Chordify Services are licensed to you, and not sold, assigned or transferred.

2.2 The Chordify Service is described at the About-page. We may change the Chordify Service at any time, including by adding or removing any services or features part of the Chordify Service

2.3 The Chordify Services are provided to you ‘as is’. Chordify nor any third parties it’s licensors or affiliated parties give any warranty or guarantee that the Chordify Services will be provided accurately, timely, completely, without interruptions, errors or defects, that your use of the Chordify Services will not infringe upon the rights of third parties, that the Chordify Services are suitable for any particular purpose or that all errors and defects will always be fixed. We expressly exclude liability regarding your use of the Chordify Service to the fullest extent permitted by law.

2.4 You will not collect content or information, or otherwise access the Chordify Service, using automated means (such as harvesting bots, robots, spiders, or scrapers) without our express written permission.

2.5 You shall be responsible for the data and other results processed and created by you through the use of the Chordify Services. You guarantee that such data and results are not illegal and will not infringe rights of third parties. You indemnify us against claims from thirds parties, of whatever nature, in relation to this data, results or your use of the Chordify Services.

2.6 We may impose limits or restrict your access to part or all of the Chordify Service without notice and without incurring any liability.

2.7 Your use or access to the Chordify Services is subject to your continuous compliance with these terms and conditions. Without prejudice to any other rights and remedies Chordify Services may have, any non-compliance entitles us to deny your further use of the Chordify Services.

3. Subscriptions

3.1 If you choose to sign up for a monthly or other time-based subscription, including Lifetime Subscriptions (“Subscription”), you understand and authorize that the Subscription will be tacitly renewed for consecutive periods with the same duration, unless you notify us per e-mail (support@chordify.net) before the first day of the renewal that you do not wish the Subscription to be renewed.

3.2 If a Subscription is renewed, the fee for the renewal will be paid by direct debit.

3.3 The Chordify Service may include paid services via a credit system (“Chordify Credits”) that allows you to unlock additional services. If you pay for a Chordify Credit for the first time, you will be asked to supply payment information. By purchasing Chordify Credits, you acknowledge and agree that we are authorized to use the payment information on file for this first purchase of Chordify Credits and any subsequent purchases you may make. Credits or “Chordify Credits” added to your Chordify account are valid for 12 months after the purchase date. If you do not use your Chordify credits within this period, your Chordify Credits will expire and be removed from your account. Please note that “Chordify Credit” will not be sold after November 1st, 2017.

3.4 Unless set out otherwise by us, the term of your Subscription will start on the date on which you have paid for the Chordify Services, and you waive any statutory right of withdrawal (“herroepingsrecht”). Subscriptions and other agreements between you and us will end on the earlier of the last day of the term set by Chordify or agreed upon between you and Chordify, or Chordify’s termination of the Subscription pursuant to the following subclause.

3.5 Without limiting our statutory rights to terminate or Chordify’s other rights and remedies, we are authorized to at our own discretion suspend the fulfilment of the obligations, including the rights granted herein, or to terminate or dissolve the Subscription and any other agreements with you without incurring any liability for compensation if:

a) you do not – timely – fulfil your obligations vis-a-vis Chordify, whether partly or in full;

b) we become aware of circumstances that constitute valid grounds to expect that you will not timely fulfil your total obligations;

c) we receive complaints in respect of your use of the Chordify Services;

d) other circumstances occur whose nature precludes that we can be required to fulfil our obligations according to standards of reasonableness and fairness, or in the event of other circumstances of which the nature thereof precludes that we may be reasonably be expected to maintain our obligations without alteration.

4. Lifetime Subscriptions

A “Lifetime” Subscription allows you to access the Chordify Service available at the time of your purchase for as long as the Chordify Services are available. It is not possible to assign Lifetime Subscriptions to any other person. We make no warranties as to the expected lifetime of the Chordify Service, and in purchasing a lifetime plan, you acknowledge and agree that the Chordify Service could change or terminate in the future without you becoming entitled to a compensation or repayment. 

5. Fees and Payments

5.1 Parts of the Chordify Service are for free, some are not. Which part of the Chordify Service are paid (“Paid Chordify Services”) and the fees thereof, are indicated on the Website (https://chordify.net/premium) in the App or otherwise through the Chordify Service.

5.2 The prices we charge for the Chordify Service may change in the future. If the pricing for a current Subscription does change, such pricing will apply as of the first day of the next renewal of your Subscription. We will notify you of such changes. If you do not wish to agree to the changes, you can notify us that you do not want the Subscription to be renewed as described under “Subscriptions”.

5.3 By choosing to use Paid Chordify Services, you authorize us to charge you for all fees and other amounts due via direct debit.

5.4 We may use a third-party payment processor to facilitate your payments.

5.5 Unless specifically mentioned otherwise in writing, the Fees and other amounts are inclusive of VAT and other government levies in Europe, unless indicated otherwise.

6. Refunds

6.1 If you are a new customer that purchases a yearly or lifetime Subscription, you will be entitled to cancel the subscription within 14 days of the first day of your Subscription, after which all of the fees paid by you for the Subscription will be repaid. You may request such a cancellation by contacting our support per e-mail to support@chordify.net.

6.2 After that 14 day period, no refunds are possible. We do not offer partial refunds, and we do not offer refunds for monthly Subscriptions. If you upgrade your plan, you are not eligible for the money back guarantee.

7. Account and password

7.1 You are responsible for any and all use of the Chordify Services, as well as for the integrity of the password and other identifying means in respect of your account details at Chordify. You shall keep your username and password and other identifying means secure and will not allow anyone else to use your username or password to access the Chordify Services.

7.2 Chordify is not responsible nor liable for any loss that results from the unauthorized use, with or without your knowledge, of your username, password and/or other identifying means.

8. Rights

8.1 The Chordify Service contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, sounds, appearance, graphics and software. All rights of use not expressly granted to you are reserved by us. We retain all our rights, titles and interest provided by or on behalf of us, including, but not limited to, all copyrights, trademarks, trade secrets, trade names, proprietary rights, domain names, patents, titles, computer codes, audiovisual effects, themes, settings, artwork, musical works, and moral rights, all of the foregoing whether registered or not, and all applications thereof.

8.2 It is not allowed to make the Chordify Services or any contents thereof public or to reproduce it, including but not limited to disclosing, publishing, (re)distributing or (re)producing, whether in whole or a part thereof, in any form, unless explicitly allowed in these terms and conditions.

8.3 By entering or developing data and other results in or through the Chordify Services, including but not limited to chord edits, renames of tracks, tags, set lists, titles, collections, etcetera, you allow us to use and to allow others to use such data and results for the purpose of the Chordify Service, also after you have stopped using the Chordify Services. The foregoing does not pertain to the use of your personal data.

9. No endorsement

The Chordify Service may include links to other websites, apps, services or content. These links are provided for your convenience to provide further information. They do not signify that we endorse such websites, apps, services or content. We have no responsibility for – the content of – such websites, apps, services or content.

10. Complaints

If you have any complaints regarding the Chordify Services, you can submit them per e-mail to support@chordify.net. We will respond to your complaints within fourteen days upon receipt thereof, to the correspondence address indicated by you in your complaint.

11. Notice and takedown procedure

If any person or legal entity is of the opinion that any content available through the Chordify Services infringes its rights in or to such content, it can submit a complaint at retract@chordify.net, specifying the title of the content and the rights which he or she has in or to the content. If we find the complaint founded, we will remove the content as soon as possible.

12. Applicable law and competent court

Your use of the Chordify Service, these terms and conditions, the relationship between you and us and any dispute arising therefrom is subject to the laws of the Netherlands. Any dispute not settled between you and us will be brought before the Dutch competent court.

By Chordify, latest update: